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Frequently Asked Questions

Does the Netfury Internet accelerator accelerate Broadband DSL or cable?

Netfury Internet Accelerator works with connections operating at speeds up to 400Kbps (kilobits per second). In addition to dial-up connections some wireless ISDN or slow Broadband ADSL connections qualify. Users of 256kbs and 512kbs broadband packages will find that the accelerator works for them. If you haven't installed the Netfury Internet Accelerator you can test you connection speed here. If you have installed Netfury Accelerator you can check your speed by using the Netfury Accelerator diagnostics available from the Netfury Accelerator taskbar menu.

Can I use Mozilla FireFox browser with Netfury Accelerator?

Yes. Some configuration of Mozilla FireFox is needed before it can be used with Netfury Accelerator.

Windows steps for Mozilla FireFox browser

1. Click on the Tools
2. Click on Options
3. Within General click on Connection settings
4. Click the radio button Manual proxy configuration
5. Click in the box HTTP Proxy: and enter localhost
6. In the Port area enter the Netfury Accelerator port number (by default 8080 but this number may be different on your system). To check your port number right click the Netfury Accelerator system tray icon and go to "options" then "advanced", the port number is displayed.
7. Click OK.

Mac steps for Mozilla FireFox browser

1. In the Firefox menu click on firefox then preferences
2. Within General click on Connection settings
3. Click the radio button Manual proxy configuration
4. Click in the box HTTP Proxy: and enter localhost
5. In the Port area enter the Netfury Accelerator port number (by default 8080 but this number may be different on your system). To check your port number right click the Netfury Accelerator system tray icon and go to "options" then "advanced", the port number is displayed.
6. Click OK.

Windows steps for standard Mozilla browser

1. Click on the Mozilla Edit menu.
2. Select Preferences...
3. Click on the Advanced item
4. Click Proxies
5. Make sure that the Manual proxy configuration checkbox at the bottom is checked.
6. Click in the box HTTP Proxy: and enter localhost
7. In the Port area enter the Netfury Accelerator port number (by default 8080 but this number may be different on your system). To check your port number right click the Netfury Accelerator system tray icon and go to "options" then "advanced", the port number is displayed.
8. Click OK.

I have two computers; can I share a paid subscription to Netfury Accelerator?

Yes. Although a subscription to the Netfury Acceleration Service cannot be simultaneously used on multiple computers. As a subscriber your subscription can be available for your use on both machines. Simply install the accelerator on each computer you wish to accelerate. You can easily switch back and forth between several computers using the same subscription. Switching acceleration from computer A to computer B is immediate and automatic. However if you try to switch acceleration back to A within a few minutes you will be unable to do so due to a brief time out period. If you need to use Netfury Accelerator at the same time on more than one system multiple subscriptions are needed.

Are ad blockers, popup stoppers, personal firewalls and other utilities compatible with Netfury Accelerator?

Netfury Accelerator is compatible with most ad blockers popup stoppers personal firewalls and other utilities. In some cases minor configuration either of Netfury Accelerator or other products is needed. If you do not see your product on the list don't worry in most cases it will work with no special configuration.

How can I further improve Acceleration performance?

Note: This FAQ is also useful if you are simply interested in figuring out exactly how much acceleration you are getting. With Netfury Accelerator in place you should be seeing a very noticeable increase in surfing speed -- an average of 3X acceleration with some pages appearing up to 5 times faster. To get a better idea of the types of speed improvements you should expect to receive see the Netfury Accelerator Technical Overview. It contains a table showing typical speed improvements accessing several popular Web sites such as Amazon c/net and Priceline among others over dial-up modems. In our studies Web page performance can be significantly influenced by a number of factors including:

• Amount of data required to display a Web page. If you haven't already done so try a higher Graphics Acceleration setting such as Level 4 or 5.
• Connection speed which can vary significantly even when you are using the same ISP and dialing in to the same phone number.
• Available memory (RAM) which can vary depending on the number of applications you are running. Even though Netfury Accelerator can run with very little available RAM acceleration benefits can be further optimized if you have plenty of free RAM available.

If you are not seeing a very noticeable increase in surfing speed with Netfury Accelerator (or perhaps no improvement at all) please take the following steps:

1. First you need to make sure that Netfury Accelerator is working properly. When you browse a typical Web site you should see arrows moving over the Netfury Accelerator icon in the Windows taskbar near the clock. If you are not seeing the arrows or are getting little to no acceleration for important Troubleshooting Tips. It only takes a few minutes to make sure that Netfury Accelerator is working for you.
   • The mouse-over. The quickest/fastest way to determine the amount of acceleration you are getting is to move your mouse over the Netfury Accelerator icon. A small pop-up will appear telling you that Netfury Accelerator is enabled and reporting the average speed up you are getting.
   • Performance meter. Click on the Netfury menu and choose Performance Meter and Test Page... In addition to displaying your average speed-up you'll also see your effective speed in kbps (kilobits/second) based on Netfury's compression of text and graphics.
   • Performance Test Page. You'll also find a button that will take you to the Netfury Accelerator Performance Test Page (PTP). For more details on the Netfury Accelerator performance tests Click Here.
   • Enable/Disable Netfury Accelerator. You can use the Disable Netfury Accelerator menu command to turn off Netfury Accelerator for an hour or two of surfing then turn it back on and use it for a similar amount of time.

Independent verification. Numion provides a stopwatch for timing page loads as well as many other interesting timing tools.

Just a reminder: If you aren't seeing the acceleration you expect please see Troubleshooting Tips.

How do I change or view my billing/account information (password email address billing address or credit card)?

Answer on its way.

Can I use Opera with Netfury Accelerator?

Yes. Configuration of Opera is needed before it can be used with Netfury Accelerator.

First you need to determine the proxy port number that Netfury Accelerator is using.

1. Click the Netfury Accelerator icon (located in the taskbar by the system clock).
2. Click Options...
3. Click Advanced...
4. Note the port number.
5. Click OK.

Setting Opera's HTTP Proxy Address and Port Number

1. Click on the Opera File menu.
2. Select Preferences...
3. Click on the label for the Network category (the fourth from last choice)
4. Click the button labeled Proxy Servers.
5. Make sure that the Use Automatic Proxy Configuration checkbox at the bottom is unchecked.
6. Check the HTTP checkbox at the top. Leave the checkboxes for the other listed protocols (HTTPS FTP etc.) unchanged.
7. In the HTTP Proxy area enter localhost (without quotation marks).
8. In the Port area enter the Netfury Accelerator port number.
9. Click OK.

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